ECi News

Acsellerate’s Integrated CRM Available for TeamDesign® Software Customers

Dashboard analytics combined with CRM offer powerful insights for office furniture dealers

Fort Worth, TX—Wednesday, October 1, 2014  ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, is pleased to announce a new integrated CRM solution for TeamDesign® software customers.  ECi Acsellerate® collaborated with office furniture dealers to develop a solution that provides information on customers’ previous purchasing trends and tracks upcoming projects in one easy-to-use Web application.

“We are pleased to share this new integrated CRM solution with our customers,” said Tammy Byrum, President of TeamDesign.  “Acsellerate’s CRM combined with dashboard analytics gives furniture dealers instant access to the vital information needed to grow their businesses.  This solution will offer tremendous value as our customers leverage technology to increase efficiency and improve communication throughout their organizations.”

“Acsellerate’s Integrated CRM helps dealers track projects and understand their pipeline of expected revenue,” said Steve Sabatini, President of ECi Acsellerate.  “This solution eliminates the need for manual tracking in cumbersome spreadsheets and instead provides instant access to information online.  We are excited to offer a solution that addresses the unique needs of the office furniture industry and allows companies to enhance the way they evaluate their businesses.”

A group of TeamDesign dealers worked with Acsellerate to provide feedback during the development process. “The Acsellerate team has been incredibly responsive to dealer feedback,” said Kevin Baker, President of Florida Business Interiors—Tampa Bay, who was involved in the collaborative effort.  “They created instant reports for invoicing and backlog that can be viewed for a variety of time frames with more options than you can imagine.  The CRM is easy to use and scalable for my dealership.”

Acsellerate is integrated with TeamDesign and can be customized to meet the needs of individual office furniture dealers.  The dashboards provide key business metrics at-a-glance, allowing dealers to quickly review profitability of accounts, projects and manufacturers.  Dashboard analytics and online reports are available through the Web application without involving the dealers IT or operations departments. 

“TeamDesign is committed to providing technology solutions that help our customers take their businesses to the next level,” continued Byrum.  “Acsellerate’s Integrated CRM will promote sales growth and improve efficiency by offering an easy way to track customers purchase trends and manage upcoming projects.”

About ECi Acsellerate

Acsellerate is the market leader in on-demand sales and business intelligence, providing web-based analytic, advanced reporting and integrated CRM solutions.  The interactive information empowers executives, managers and sales professionals to easily understand the effectiveness of their customer relationships and turn that insight into bottom-line results.  As a business unit of ECi Software Solutions, Acsellerate is able to arm distributors in a variety of industries, with an effective, affordable suite of services designed to help them compete successfully in today’s market without requiring a significant technology or financial investment.  For more information visit www.acsellerate.net, sales@acsellerate.net or call (571) 266-6420.

About ECi Software Solutions

The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For 30+ years, ECi’s companies have served the manufacturing, office equipment, office supplies, contract office furniture, lumber and building materials, hardware and jan/san sectors. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, England and the Netherlands. For information, email info@ecisolutions.com, visit www.ECiSolutions.com, or call (800) 959-3367.

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