ECi News

ECi Software Solutions Announces CXintelligence from Acsellerate

New on-demand customer intelligence helps independent businesses win strategic accounts

Forth Worth, TX—Monday, October 3, 2011  eCommerce Industries, Inc. (ECi), a leader in industry-specific information technology solutions, announces CXintelligence, a new on-demand customer intelligence solution from ECi Acsellerate.  CXi helps independent businesses effectively compete and win new accounts by allowing specific end users to access their purchase information through interactive dashboards and detailed reports.    

“The competitive landscape is evolving and the market now requires access to innovative solutions in order to take business to the next level,” stated Ron Books, President and CEO of ECi.  “ECi’s goal is to provide technology that gives independents a clear competitive advantage, and CXi will do just that.”

CXintelligence has already proven beneficial in competing against the big box chains, by positioning the independent dealer as a proactive partner with transparent access to purchase information.  “We were awarded a $500K annual supply contract for a large hospital,” commented Randy Mehling, Sales Analyst at Reporter Big Sky.  “Our reporting capability through Acsellerate’s CXi was a pillar of our proposal process, and a deciding factor in earning the business.” 

“We are proud of the role that CXi has played in helping our customers increase market share, and we are excited to officially launch this product on a broader scale,” said Steve Sabatini, President of ECi Acsellerate.  “Acsellerate remains focused on providing new solutions that foster profitable growth, helping independent businesses succeed.”

The on-demand nature of the application also increases efficiency, as staff members will not spend time generating customer reports.  “If other small businesses are looking to capture a larger share of their market, Acsellerate CXi will help to accomplish that goal without additional personnel expense,” commented Robert Marchetti, Director of Information Systems at Sun Office Products. 

About ECi Acsellerate

Acsellerate is the market leader in on-demand sales and business intelligence, providing web-based analytic, advanced reporting and integrated CRM solutions.  The interactive information empowers executives, managers and sales professionals to easily understand the effectiveness of their customer relationships and turn that insight into bottom-line results.  As a business unit of ECi Software Solutions, Acsellerate is able to arm distributors in a variety of industries, with an effective, affordable suite of services designed to help them compete successfully in today’s market without requiring a significant technology or financial investment.  For more information visit www.acsellerate.net, sales@acsellerate.net or call (571) 266-6420.

About ECi Software Solutions

ECi Software Solutions provides best-in-industry business and e-commerce software solutions for growing companies. For more than 30 years, ECi has served the manufacturing, office equipment, managed print services, office supplies, contract office furniture, business intelligence, lumber and building materials, hardware and jan/san sectors. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Australia, the U.K. and the Netherlands. For more information, email ECi, visit www.ECiSolutions.com, or call (800) 959-3367.